Customer Support

24/7 Support That Never Sleeps

Instant replies, smart ticket creation, and seamless escalation to your human team — all on WhatsApp.

The Problem

Why businesses struggle

Customer support is expensive and slow. Your team can't handle volume during peak hours, and after-hours queries go unanswered until morning.

How It Works

Three steps to automation

From discovery to deployment in under 14 days.

1

Discover & Connect

We map your whatsapp support workflow and integrate with your systems.

2

Configure & Train

Set up policies, escalation rules, and train the agent on your data.

3

Deploy & Optimize

Go live in 14 days. Continuous improvement with your feedback.

Features

Everything you need

Instant Responses

Reply to customers in under 10 seconds, any time of day.

🎫

Smart Tickets

Automatically create support tickets with context and priority.

🤝

Human Handoff

Smooth escalation to your team when needed, with full context.

📚

FAQ Engine

Learn from your knowledge base to answer common questions.

🗣️

Multilingual

Support customers in Hindi, English, and regional languages.

Benefits

Measurable impact

Reduce support costs by 50%
68% faster response time
24/7 availability
Zero missed messages

Use Cases

E-commerce customer support
Service company inquiry handling
SaaS onboarding support
Healthcare appointment support

Target Audience

E-commerce and service companies

FAQ

Common questions

Can it replace my entire support team?+
It handles tier-1 queries (60-80% of volume). Complex issues are escalated to your team with full context.
How does it learn our FAQs?+
Upload your knowledge base, past conversations, or support docs. The agent learns your responses and improves over time.
Get Started

Ready to deploy your WhatsApp Support Agent?

Book a free strategy call. We'll map your workflow and share a practical rollout plan.