Government & Civic
Citizen Services, Reimagined
Handles and routes citizen complaints like CPGRAMS with auto-categorization.
The Problem
Why businesses struggle
Government offices face high volumes of citizen queries and complex eligibility checks. Manual processing is slow and error-prone.
How It Works
Three steps to automation
From discovery to deployment in under 14 days.
1
Discover & Connect
We map your citizen grievance workflow and integrate with your systems.
2
Configure & Train
Set up policies, escalation rules, and train the agent on your data.
3
Deploy & Optimize
Go live in 14 days. Continuous improvement with your feedback.
Features
Everything you need
📋
Grievance Routing
Auto-categorization and routing of citizen complaints.
🔍
Scheme Eligibility
Check eligibility across 100+ government schemes.
🗣️
Regional Languages
Multi-language support for citizen communication.
Benefits
Measurable impact
✓Faster grievance resolution
✓Simplified eligibility checks
✓24/7 citizen service
✓Reduced administrative burden
Use Cases
→Municipal corporations handling complaints
→CSCs checking scheme eligibility
Target Audience
Municipal corporations
FAQ
Common questions
How many schemes are covered?+
We cover 100+ central and state government schemes including PM-KISAN, Ayushman Bharat, and state-specific programs.
Get Started
Ready to deploy your Citizen Grievance Agent?
Book a free strategy call. We'll map your workflow and share a practical rollout plan.